No download required! Taro works directly in your web browser (Chrome, Firefox, Safari, Edge).

For the best experience, we recommend using:

• Google Chrome (recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari (macOS and iOS)
• Progressive Web App (PWA) - install from browser for offline access

Yes! We offer a free plan with:

• Unlimited 1-on-1 meetings
• Group meetings up to 40 minutes
• Up to 100 participants
• Screen sharing
• Virtual backgrounds

Paid plans start at ₦2,000/user/month with unlimited meeting duration, cloud recording, and AI features.

1. Sign up or log in to your Taro account
2. Click "Create Workspace" from the workspace selector
3. Enter your organization name and details
4. Select your industry (for discount eligibility)
5. Start your 14-day free trial!

You can create multiple workspaces for different teams or projects.

Yes! You can:

• Be a member of multiple workspaces
• Own multiple workspaces
• Switch between workspaces easily from the workspace selector
• Have different roles in different workspaces (e.g., Owner in one, Member in another)

1. Go to Workspace → Members
2. Click "Invite Member"
3. Enter their email address
4. Select their role (Admin, Member, or Guest)
5. Optionally assign them to teams
6. Click "Send Invitation"

They will receive an email with an invitation link valid for 7 days.

Yes! We offer two ways to try Taro:

1. Free Plan: Use Taro forever with basic features (unlimited 1-on-1 meetings, 40-minute group meetings)
2. 14-Day Free Trial: Try any paid Workspace plan free for 14 days. No credit card required.

You can cancel anytime during the trial with no charges.

When creating a Workspace, select your industry to automatically apply discounts:

Yes! You can upgrade or downgrade your plan anytime:

• Upgrade: Takes effect immediately. You'll be charged the prorated difference.
• Downgrade: Takes effect at the end of your current billing period. No refund for remaining time.

To change plans: Go to Workspace → Billing → Change Plan

After your 14-day free trial:

1. You'll receive email reminders 7 days and 1 day before trial expiration
2. If you added a payment method, you'll be automatically charged for your selected plan
3. If no payment method, your workspace will be downgraded to the Free plan
4. You can cancel anytime before the trial ends with no charges

Recording options vary by plan:

• Free Plan: Local recording only (saves to your computer)
• Paid Plans: Cloud recording with automatic upload, storage, and sharing

All recordings include video, audio, screen sharing, and chat transcripts.

Our AI transcription (available on Professional plans and above):

• Automatically transcribes spoken words in real-time
• Identifies individual speakers
• Supports 99+ languages
• Creates searchable text records
• Generates meeting minutes with key points
• Extracts action items automatically

You can download transcripts as PDF, DOCX, or TXT files.

Yes! Virtual background features:

• Choose from 50+ preset backgrounds
• Upload your own custom backgrounds
• Background blur (light/medium/strong)
• AI-powered edge detection for clean separation
• No green screen required

Yes. Taro is fully GDPR compliant:

• Data Processing Agreements (DPA) available
• Right to access your data
• Right to delete your data (account deletion)
• Data portability (export all data)
• EU data residency options for Enterprise
• Transparent privacy policy

For a DPA, contact: legal@taromeet.com

Yes. Healthcare workspaces include HIPAA compliance mode:

• Business Associate Agreement (BAA) provided
• PHI data encryption at rest and in transit
• Audit logs of all access and changes
• Restricted data retention policies
• No third-party data sharing

Contact our healthcare team: healthcare@taromeet.com

Yes. To delete your account:

1. Go to Profile → Settings → Account
2. Scroll to "Delete Account"
3. Confirm deletion

What gets deleted:

• Your profile information
• All recordings you own
• All transcripts
• All meeting history

Warning: This action is permanent and cannot be undone. Data is deleted within 30 days.

Try these steps:

1. Allow browser permissions for camera/mic (check address bar)
2. Check if another app is using the camera/mic (Zoom, Skype, etc.)
3. Restart your browser
4. Check device settings (Windows Settings / Mac System Preferences)
5. Update browser to latest version
6. Try a different browser (Chrome recommended)

Still not working? Contact support with your browser/OS version.

To improve video/audio quality:

• Check your internet speed (run speed test)
• Close unnecessary apps/tabs
• Use wired connection instead of WiFi
• Disable HD video if bandwidth is limited
• Turn off virtual background (uses extra processing)
• Ask others to mute when not speaking

Yes! Taro works on mobile browsers:

• iOS: Safari 12+ on iPhone/iPad
• Android: Chrome 74+ on Android 6+

For the best mobile experience, install Taro as a Progressive Web App (PWA) by clicking "Add to Home Screen" in your browser menu.

Yes! We offer:

• Self-Service: Video tutorials and help articles (all plans)
• Live Training: 1-hour onboarding session (Business plan and above)
• Custom Training: Tailored sessions for your team (Enterprise)
• Dedicated Account Manager: Enterprise customers only

Contact sales@taromeet.com to schedule training.

Absolutely! We love feedback:

• Feature Requests: feedback@taromeet.com
• Bug Reports: bugs@taromeet.com
• In-App Feedback: Click "Send Feedback" in app menu

We review all feedback and prioritize based on user demand.